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vScreen
Remote desktop and support

vScreen

See and control another PC — across the office or across the country. One app at both ends, and nothing starts without the other side agreeing.

The problem

Someone rings and says "it’s doing the thing again". Describing a screen over the phone is slow and usually wrong, and the established remote tools are licensed per technician at a price that assumes you support hundreds of machines.

vScreen is one application at both ends. The window shows This PC — your own ID and password — on one side and Connect to a PC on the other, at the same time, so nobody has to work out which mode they are supposed to be in.

What it does

1Consent every time

Sharing is switched on deliberately, the password changes every session, and the other side presses Accept before anything is shown. Three wrong guesses drop the connection.

2A banner they cannot miss

A red bar sits on the shared screen for the whole session, naming who is watching and whether they have the keyboard, with an End button on it.

3Several PCs at once

Tabs, or a grid of every machine you are watching. Click a tile to work on that one full size.

4Several people, one PC

Up to eight can watch the same machine, each asked for separately — but only one has the keyboard and mouse at a time, and it can be handed over.

5Works over the internet

Both ends dial out to a rendezvous server you run, so no port has to be opened on anybody’s PC and no firewall rule is needed.

6Unattended access

For a machine nobody sits at — a server, a shop till — with a password you set. The banner still shows for the whole session.

7Full keyboard and mouse

Including Ctrl+Alt+Del, and a per-session choice of whether control is offered at all.

8You can see who is on

The tray icon, the taskbar badge and the window all show the same four states: idle, ready, incoming, outgoing.

Why it is worth it

✓
The picture never touches a server

Screen and input travel peer to peer, encrypted. The rendezvous only introduces the two ends and forwards the handshake — it never sees the screen or the password.

✓
Nothing happens uninvited

Knowing somebody’s ID is never enough. There is no silent mode, and no way to watch a colleague without them being told.

✓
No per-technician licence

It is your software on your machines.

✓
It works when the firewall does not

If the direct route is blocked, it falls back to the rendezvous after six seconds and says so, instead of failing.

How you use it

1
On the PC needing help

Open vScreen and switch on "Allow this PC to be shared". Read out the 9-digit ID and the 6-character password.

2
On your PC

Type both into Connect to a PC and press Connect.

3
They press Accept

Until they do, nothing is shared. A red banner then sits on their screen until the session ends.

4
To add another

Press + in the tab strip and connect to the next machine. Grid shows them all at once.

What it needs

Windows10 or 11, 64-bit, at both ends
On the same networkNothing else needed
Across the internetA rendezvous server on any always-on PC at your site — it needs no separate software installed
FirewallOnly the PC being shared directly needs TCP 7311 and UDP 7312. Through a rendezvous, neither end needs anything opened

See vScreen on your own machine

A short screen-share is usually enough — we open it on your PC, with your files.

Or write to info@issmart.in.